Product
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Based on our lab data, it typically takes around 200 seconds to heat 50 ml of water. Please note that more time will be required if you are heating a larger volume of water.
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No, roamblend is designed to work only with water. Using milk may damage the machine.
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No, currently roamblend does not support K-Cups. However, we are actively working on making our products compatible with K-Cups in the future. Stay tuned for updates!
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To clean your roamblend, simply fill the tank with water and run it through the machine without adding coffee. For the capsule adapter and cup, give it a
quick rinse, then you’re good to go in seconds. It's simple and easy!
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Based on our lab tests, you can brew up to 5 times using cold water and over 200 times using hot water on a single charge.
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Yes, the machine can be charged using any USB-C charger, as long as it satisfies a 10V/2.25A input charge. However, our fast charging head works only with 110V.
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No, for safety reasons, roamblend cannot be used while it's charging.
Roamblend is designed with your safety in mind, and to ensure proper function, it requires a full charge before use. Attempting to brew while charging could lead to overheating or damage to the internal components. To protect both you and the machine, please wait until roamblend™ is fully charged before using it to make your favorite coffee.
Operation
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To brew using hot water, simply double-click the button, and voilà! Your coffee will be ready in no time.
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To brew using cold water, long press the button and wait for the machine to brew. And just like that, your coffee is ready!
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To check the remaining battery, press the button briefly once.
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If your machine has no reaction after pressing the button, try recharging it first as the battery may be depleted. If the problem persists after recharging, please contact our customer support team for further assistance.
Payments & Safety
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All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
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Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.
Shipping & Delivery
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For customers in the US and Canada, you can expect to receive your order within 3-5 business days after shipping. For international customers, delivery typically takes 9-15 business days after shipping.
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Shipping rates can vary depending on your region and are calculated at checkout.
Here are the full details of our Shipping Policy. -
Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping..
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Yes, we ship our products all over the globe.
Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region. -
We promise to ship out every order in a timely manner. However, public holidays can sometimes lead to slight delays. There might also be unforeseen circumstances related to local customs or logistic partners.
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We send an email with the tracking link and number only after confirming that the shipment has left the warehouse. It might take some time for the express couriers to recognize the shipment and upload the relevant information to the database. If you are still unable to track the shipment after some time, please contact us and we will be happy to help.
Warranty & Repair
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Yes. Roamblend products are covered against defects in materials and workmanship for one year from the date of purchase.
Please see our full Warranty Policy here.
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If you experience any issues with your Roamblend product, including battery problems, within the one-year warranty period, we will replace the machine or provide replacement parts. To make a warranty claim, contact our customer support team at hello@roamblend.com with your proof of purchase and a video showing the problem.
Returns & Refunds
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Yes, we offer full and partial refunds.
Please see our full Refund policy here. -
We accept returns on items purchased directly from the Roamblend website (https://roamblend.com) within 30 days of delivery.
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If the return is due to an error on our part (such as damaged or incorrect items), we'll cover the shipping costs.
If you’re returning an item for reasons other than our error (like a change of mind), you'll be responsible for covering the shipping costs. Shipping costs are non-refundable.