Warranty Policy
One-Year Limited Warranty
Roamblend products are covered against defects in materials and workmanship for one year from the date of purchase. If you believe you’ve purchased a defective RoamBlend product that’s still under warranty, please reach out to our customer support team at hello@roamblend.com. We're here to understand your situation and assist you.
Regardless of the damages you might incur for any reason, RoamBlend’s total liability shall be limited to the actual amount paid by you for the product. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
Roamblend products are covered against defects in materials and workmanship for one year from the date of purchase. If you believe you’ve purchased a defective RoamBlend product that’s still under warranty, please reach out to our customer support team at hello@roamblend.com. We're here to understand your situation and assist you.
Products Covered
Our 12-month warranty (the "Warranty") applies to Roamblend™ portable espresso makers and accessories (our “Products”) purchased directly from our official website https://www.roamblend.com. The warranty period begins the day you place your order. Please note, the warranty does not cover products used in ways that are incompatible with their intended design and purpose.What If My Machine Doesn’t Work Properly Within 12 Months?
If you experience any issues with your Roamblend product, including battery problems, within the one-year warranty period, we will replace the machine or provide replacement parts. To make a warranty claim, contact our customer support team at hello@roamblend.com with your proof of purchase and a video showing the problem.What Happens in the Event of a Defect?
If a defect is found, Roamblend will either repair or replace the product at our discretion. Please note, replacement products may come from a different production batch than the original item you purchased.What If the Warranty Period Has Expired?
If your product is no longer covered by the one-year warranty, we cannot offer a free replacement. However, we may be able to provide repair services or replacement parts for an additional cost. If the product is beyond repair, you may be eligible for a special discount on a new unit.Disclaimer of Warranty
Except for the express warranties outlined in this policy, RoamBlend makes no other representations and grants no further express or implied warranties, either in fact or by operation of law, by statute, or otherwise under this agreement. RoamBlend specifically disclaims any other written or oral warranties, whether express or implied.Limitation of Liability
Under no circumstances shall Roamblend be liable to you or any third party for any indirect, incidental, consequential, or special damages arising out of the use of our product. This includes, but is not limited to, property damage, loss of value of the product, or any third-party products used with the product, even if RoamBlend has been advised of the possibility of such damages. RoamBlend is not liable for any damage to consumer electronics devices or other personal property that are in or connected to our products, including, but not limited to, laptops, tablets, smartphones, or other devices. RoamBlend is also not liable for any loss of data contained in those devices.Regardless of the damages you might incur for any reason, RoamBlend’s total liability shall be limited to the actual amount paid by you for the product. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.